Account Manager

The world’s leading global media intelligence company, offering the industry’s most comprehensive PR, IR and social media software, rich analytics, content distribution, and influencer outreach. They enable their clients to engage audiences, enhance campaigns and strengthen data-driven decision making.

  • Headquartered in Chicago
  • Offices in North America, Europe, Asia, Latin America & Australia
  • Their solutions include world class social, broadcast and online media monitoring, influencer & contacts database and real-time analytics dashboards.
  • Trusted by over 100,000 customers in 170 countries and 40 languages worldwide
  • Customers include Kellogs, Allianz & Ogilvy

The role

With an in-depth understanding of the company’s product offering, their account managers build and maintain key client relationships to ensure that they retains and grow their existing client portfolio, ensuring that cross-sell opportunities are maximised across the group. With their growing success, they now have an exciting opportunity for an experienced B2B account manager to join the team.

Responsibilities

As their service account manager, you will be responsible for in excess of 250 clients, with a fiscal responsibility of circa. £2million. You will take ownership of the onboarding and engagement process with every client, identify risks to minimise attrition and Identify and convert opportunities to upsell existing products. With your strong communication skills, you will establish and maintain the relationship with key client stakeholders by phone, email and client visits nationwide, ensuring that clients remain within contracted service parameters or re-negotiate contracts.

Requirements

To be successful in this role you will be a commercial and client focused professional with demonstrable experience of working within a success driven team. Evidence of diplomatic yet strong interactions with all levels of contact from a variety of industries and businesses from global brands to SME’s in addition, you will have experience working to and achieved targets with the ability to ‘project manage’ and liaise with various departments to attain goals.

This is a fantastic opportunity to join their sales team as they continue to bring the PR community together with their product and excellent client service. If you thrive in today’s fast-paced media landscape where no two days are the same, then apply now.

Jack Simmons

Drop me a line if you're interested...

Jack Simmons